etech for Dummies

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Be open up and responsive to regular coaching, consider an active role in general performance preparing and purpose placing. 

you can be delivering Outstanding voice guidance for our consumers who are enrolled in the debt settlement plan.

Collect all needed details whilst focusing on customer’s motive to contact and generate cases based on every conversation and comply with-up with customers or other departments till situation is totally fixed and scenario is shut.

Communicate with latest and future clients using several different Personal computer and telecommunications technology/computer software to give details and reply questions

Take inbound or make outbound calls to clients with the objective of discussing non- gross sales relevant challenges.

talk to present-day and future customers utilizing World wide web and distinctive computer software to provide info and answer questions concerning current promotions and new or upgraded items.

These persons comprehend and worth there are very few factors in life which might be much more gratifying than staying instrumental in influencing Other people get to their likely and finest aspirations.” 

working experience Functioning as Element of a collaborative workforce - we get the job done with each other to be certain clients can use our services with none trouble and outstanding practical experience is furnished all through each interaction. 

OUR eyesight to generate a exceptional variance for each other, our buyers, and within just our communities.

About us Etech delivers up coming-generation BPO solutions. A global minority-owned enterprise, Etech has developed and trademarked how to show your information into strategic insights. Leveraging the strength of synthetic as well as human intelligence Etech improves schooling and coaching to center on important behaviors generating enhanced customer ordeals and shareholder value. Etech introduced in 2003 with only four hundred employees and an individual Make contact with Centre in Nacogdoches, Texas.

Compiles details and analyzes previous and present calendar year coaching necessities to prepare budgets and justify funds asked for. 

acquire obligation and initiative to develop core abilities and competencies by getting involved in every side of personal enhancement. 

conduct primary troubleshooting ways in accordance with the scenario and coordinate with other departments when wanted.

Coordinates with Director of Operations to interface with shopper and here tackle account management concerns. 

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